Sourcing & Availability Policy

Shop America is designed as a demand-led sourcing channel. Customers can request products, approved scouts can report local product sightings, approved shoppers can fulfill authorized tasks, and SBG can verify and coordinate delivery.

“Recently Spotted” means an item was observed at a stated place and time. It does not mean the item is reserved, currently in stock, available in every location, or obtainable at the observed price.

“Available Now” should be used only after SBG or an approved fulfillment party has verified control of the specific item and its condition.

A valid sighting may require a current original photograph, product name, model or UPC, size or variant, shelf or clearance price, store name, general location, timestamp, observed quantity, and condition notes. SBG may reject incomplete, duplicated, manipulated, outdated, or unsafe submissions.

Customers should specify the exact product, acceptable variants, quantity, destination, deadline, maximum approved amount, and substitution instructions. A request is not a purchase and does not guarantee a successful find.

No shopper is authorized to buy an item until SBG assigns or approves the task and the customer’s applicable payment or authorization conditions are satisfied. A shopper must not exceed the approved amount or substitute a different product without documented approval.

The final customer amount may include actual receipt cost plus separately disclosed sourcing, shopper, handling, domestic transport, international shipping, tax, duty, and payment costs. A clearance price must be evidenced and may expire before purchase.

The customer should receive the benefit of an actual lower verified item price, subject to the disclosed fee structure. A scout or shopper must not conceal a discount or submit a false comparison price.

Posting a sighting alone does not guarantee compensation. Compensation becomes payable only under an approved task or program rule, typically after verification or a completed purchase. Amounts, reimbursement rules, payout timing, taxes, and classification will be governed by a separate participant agreement.

SBG may require a receipt, barcode, packaging photographs, serial or model details, tamper evidence, and shipment tracking. Items may be routed to an SBG-controlled or approved hub for condition, identity, safety, recall, and export-readiness checks before international shipment.

SBG may refuse products that are recalled, counterfeit, stolen, unsafe, illegal, age-restricted, perishable, hazardous, medically regulated, subject to sanctions, restricted by a carrier, or impractical or unlawful to export or import. Approval of one product does not establish approval of an entire category.

If an item cannot be found, the request may expire or be cancelled and any applicable uncaptured authorization released. If funds were captured, the refund process and any disclosed nonrecoverable costs will follow the approved quote and applicable law.

If fulfillment is delayed beyond a promised shipping period, SBG will request consent to the delay or provide another remedy where required by law.

Unless expressly stated, Shop America and Style Bridge Global LLC are independent of the stores and brands shown in sightings. Store names, product names, and marks are used only to identify the requested or observed product. Store return privileges, warranties, loyalty benefits, and promotions may not transfer to an international customer.